INFO

Leni and co

INFO

SHIPPING

All orders will be processed within 1 - 3 days of payment unless your purchase is a pre-order item.

Delivery times are as follows:

AUSTRALIA

Regular Shipping: 1 - 4 business days (no tracking)

Express Post: 1 - 2 business days    

INTERNATIONAL

International Shipping: 1-3 weeks (no tracking)

We have been experiencing delays to Canada of up to 8 weeks

Please note that delivery times for international post do not account for customs delays.

 

Please take care when opening your package as not to damage your item.

 

PAYMENTS

You can pay for your items by any of the following methods:

Credit Card/Debit Card (via paypal)
Paypal

 

REFUNDS / EXCHANGES

Our policy lasts 30 days. If 30 days have passed since your purchase date, unfortunately we cannot offer you a refund or exchange.

To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must be in the original packaging.

For all refunds and exchanges, please email your request to ask@leniandco.com

Once your return item is received and inspected, we will send you an email to notify you that we have received it and we will notify you of the approval or rejection of your refund or exchange.

Once approved, your refund or exhange will be processed, and a credit will automatically be applied to your method of payment account. Exchange items will be posted within 3 business days.