INFO & SHIPPING
All orders will be processed within 1 - 3 days of payment unless your purchase is a personalised or pre-order item.
Delivery times are as follows:
Regular Shipping: 1 - 4 business days (no tracking)
Express Post: 1 - 2 business days
International Shipping: 1-3 weeks (no tracking)
We have been experiencing delays to Canada of up to 8 weeks
Please note that delivery times for international post do not account for customs delays.
Please take care when opening your package as not to damage your item.
You can pay for your items by any of the following methods:
Credit Card/Debit Card
Leni + co does not take custom orders unless specified in the title or product description.
REFUNDS / EXCHANGES
Our policy lasts 30 days. If 30 days have passed since your purchase date, unfortunately we cannot offer you a refund or exchange.
To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must be in the original packaging.
For all refunds and exchanges, please email your request to email@example.com
Once your return item is received and inspected, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of your refund or exhange.
Once approved, your refund or exhange will be processed, and a credit will automatically be applied to your method of payment account. Exchange items will be posted within 3 business days.